About us

• What does TNT do?

  TNT provides businesses and consumers worldwide with an extensive range of services for their mail and express delivery needs. Headquartered in the Netherlands, TNT offers efficient network infrastructures in Europe and Asia and is expanding operations worldwide to maximize its network performance. TNT serves more than 200 countries and employs more than 161,500 people. Over 2007, TNT reported €11 billion in revenues and an operating income of €1,192 million. TNT is publicly listed on the stock exchange of Amsterdam.
  
  TNT recognizes its social responsibility, and has formed partnerships with the United Nations World Food Programme and the United Nations Environment Programme to fight hunger and pollution in the world..

• In which countries is TNT active?

  TNT supplies services in some 200 countries and has subsidiaries in 60 countries. The number of countries is increasing. We have a particularly strong presence in Europe and Asia.

• How many employees does TNT have?

  The group employs over 161,500 people in 60 countries around the world. Around half of these work for Royal TNT Post and half for TNT.

• Who are in the TNT Board of Management?

  The Board of Management consists of four people:

  • M.P. (Peter) Bakker
    Chief Executive Officer
  • H. (Henk) van Dalen
    Chief Financial Officer
  • H.M. (Harry) Koorstra
    Group Managing Director Mail
  • M.C. (Marie-Christine) Lombard
    Group Managing Director Express     

Events

• When is TNT's next annual shareholders' meeting (AGM)?

  Please refer to our Financial calendar for TNT's next Annual General Meeting of Shareholders and other important dates.

• When does TNT release its quaterly results?

  Please refer to our Financial calendar for TNT's next quaterly results and other important dates.

General info

• What is TNT's relationship with the United Nations World Food Programme (WFP)?

  In 2002, TNT and the World Food Programme (WFP) launched a partnership aimed at a single common goal: to help in the global fight against hunger. By becoming the largest corporate sponsor of the world's biggest humanitarian aid agency, TNT is committed to making available its people, skills, systems and assets to support WFP.
  
  In 2006, we invested a total of €8.1 million in the partnership with WFP. A total of €7.1 million came in the form of in-kind services and knowledge transfer projects and €1 million as a cash donation to a foundation established by our company to support WFP School Feeding Programmes.

• Who can I contact at TNT Media Relations?

  We encourage the media to contact the TNT Media Relations Team or email CHO.Media.Relations@tnt.com with any questions they may have.

• What is Cendris?

  Cendris is part of Royal TNT Post B.V. With a staff of 4,000, Cendris offers a variety of specialised solutions for direct communication, data and document management. Cendris' mission is to support organisations in their efforts to effectively and efficiently establish and maintain lasting customer relationships and optimally organise their internal data and document-related processes. Cendris fulfils this mission by deploying strong individual specialisations in the area of data and document services, and by developing and implementing total solutions and concepts.

• What is meant by the Postal Concession?

  The Postal Act 2000 requires TNT Post to perform the Mandatory Postal Services in the Netherlands, and it confers to us exclusive rights for some of these services. The parliament also enacted a new Postal Decree, which specifies the services that are part of the Mandatory Postal Services and defines the scope of the Reserved Postal Services.The combination of these mandatory services, including the reserved services, is commonly called the "Postal Concession".

• What are considered as mandatory postal services?

  Mandatory services are also referred to as the universal service. The government has designated TNT Post as the "concession holder" for these services. TNT Post is thus legally bound to provide a number of defined services. They are: all single-item domestic letters and printed matter weighing up to 2 kilograms; all consignments of mail up to and including 50 grams and single-item parcels weighing up to 10 kilograms; acceptance and delivery of all of these items in return for uniform national prices and charges.
  
  The universal service further covers: conveyance and delivery of the special services of registered mail (including proof of delivery, declaration of value and insured conveyance) and court letters; provision of a post office box service accessible to other postal operators; collection of mail from posting boxes and delivery of mail at least six days per week; guarantee of service accessibility for consumers through a finely meshed network of post offices and service points; provision of public posting boxes for the tendering of postal items; achievement on an annual basis of delivery of at least 95 percent of all letters within 24 hours; undeliverable items must, if possible, be returned to the sender. Regulated prices may not on average rise by more than the ceilings prescribed in the Price Control System.
  
  The international mandatory services cover all single-item items and consignments of mail up to and including 2 kilograms, parcels weighing up to and including 20 kilograms and all special services, insofar as regulated by Universal Postal Union (UPU).

• What is meant by reserved postal services?

  Under the Postal Act and the Postal Decree, the reserved postal services include the following exclusive rights:

  • the conveyance of domestic and inbound international items of correspondence with a maximum weight of 100 grams at a rate of less than three times the standard single rate for the lowest weight class of 20 grams (currently three times € 0.39 = € 1.17); the exclusive right for the conveyance of outbound international items of correspondence has been abolished.
  • the exclusive right to place posting boxes intended for the public alongside or on public roads; and
  • the exclusive right to issue postal stamps and imprinted stamps bearing the effigy of the monarch and/or the word "Nederland."
                         
• Is TNT Post required to perform a minimum level of services?

  The service requirements in the Netherlands exceed the minimum European level. This is the case for the required service level (collection and delivery 6 days a week, compared to 5 according to the EU), the required delivery quality (at least 95% delivery next day in the Netherlands, no specification according to the EU) and we are also required to maintain a network of service points (postal outlets) and posting boxes for the access of the general public to the services.

• What is meant with the price control system applicable to TNT Post?

  The rates for the most important domestic mandatory services are not allowed to rise by more than the increases in wages in the Netherlands. The Price Control System has two baskets of rates, the "total basket" and the "small-user basket". Both baskets contain the most important mandatory services, weighted according to actual usage in a certain reference year. The small-user basket is representative of consumers and small businesses. The total basket is representative of all users. Postal and Telcommunications watchdog OPTA checks whether TNT Post is complying with the limits specified in the Price Control System. OPTA must be notified of every change to rates for mandatory services.
  
  Additional rules have been laid down for bulk mail that falls under the mandatory services. Discounts and special rates may be granted for letters weighing up to 50 grams and specific prices and conditions may be agreed with senders of large volumes of mail. An important point is that the rates and discounts available must be made public and that variances from the standard rates must be based on costs that have actually been avoided.

History

• How long has the company existed?

  In its current independent form, TNT was founded on 29 June 1998.

  Royal TPG Post - first came into existence in 1799 when, following the example of the French, the postal services were converted to a national enterprise.
  TNT - has its origins in Australia. In 1946, Ken Thomas set up his own business Thomas Nationwide Transport. He started with just one van, but from these humble beginnings 50 years ago the business has grown to a global organisation with its own fleet of aircraft.

  KPN stock market flotation - In June 1994, the Dutch government sold 30 percent of its shares in PTT Nederland N.V. The joint mail and telecoms company was listed on the Amsterdam stock exchange as Koninklijke PTT Nederland (KPN). This was followed by a further sell-down of 25 percent of the issued capital by the Dutch State in 1995. Following these sell downs the Dutch government no longer had a controlling interest in KPN. As part of the 25 percent sell-down process, KPN obtained a listing on the New York Stock Exchange, followed by listings in London and Frankfurt in 1996.

  Takeover of TNT - On 2 October 1996, KPN announced that it was to make a bid for TNT. The friendly takeover was completed in December 1996. Royal TPG Post and TNT were now at the threshold of a new era and a number of measures were taken to ensure the integration of the two companies. Some of TNT's operations were sold off because they did not form part of the core business: Express, Logistics and Mail.

  Demerger of KPN and TNT - In 1997, KPN began the process of integrating TNT, GDEW and Royal TNT Post. In June 1998, the Board of Management announced that it had passed a resolution authorising the demerger of all mail, express and logistics operations. On Friday 26 June 1998, the AGM of Shareholders approved the demerger and TNT was formed. The legal aspects were formalised on Sunday 28 June 1998 and TNT was listed as a separate stock on the exchanges in Amsterdam, New York, London and Frankfurt the following Monday.

  On 5 January 2005,  TNT confirmed completion of the repurchase of 20.7 million ordinary shares from the Dutch State, as announced on 29 September 2004. The payment and transfer of the second and final sell-downs of this transaction took place on 5 January 2005 as planned: 13.1 million shares were transferred to TNT at a price of EUR 19.74 per share.

  On 12 July 2005,  the Dutch State sold 43.3 million ordinary shares in a placement to ABN AMRO Holding N.V. and Citigroup Inc. The Dutch State’s holding in TNT has been reduced to around 10 percent.

  On 6 December 2005,  we commenced a share buy back programme of €1 billion worth of shares.

  On 16 October 2006, Royal TPG Post officially changed its name to Royal TNT Post. The new name was first announced on 14 September 2005. Many measures have since been taken to prepare the company for the rebranding.

  On 4 November 2006, TNT N.V. announces that it has completed the sale of the logistics division to affiliates of Apollo Management, L.P., a leading private equity firm with offices in New York, London and Los Angeles. With the completion of this transaction, Dave Kulik will become CEO of the new Company and therefore resigned from the TNT Board of Management. The now completed sale to Apollo was announced on 23 August 2006. On 29 September 2006 the shareholders’ meeting approved the transaction and on 24 October 2006 the European Commission granted clearance under the EU Merger Regulation. The total transaction value is € 1,480 million on a cash and debt free basis, of which approximately € 15 million has been received in the form of a 5% equity stake in the new company.

  On 16 November 2006, TNT N.V. announced that it has signed a Sale and Purchase Agreement (SPA) to sell its freight management business unit to French logistics service provider GEODIS SA. The transaction has an enterprise value of € 460 million, cash and debt free. TNT estimates cash proceeds of above € 400 million. The transaction will bring TNT a book gain of well over € 150 million and is expected to close in the first quarter of 2007 subject to regulatory clearances. Final amounts will be calculated on the basis of completion accounts.

  On 16 November 2006, TNT and the State of the Netherlands have reached agreement on the transfer of the Special Share following the ruling by the European Court of Justice on 28 September 2006 that the Special Share contradicts EU law.

  On 20 December 2006, Boeing, TNT and Guggenheim Aviation Partners celebrated the delivery today of both customers’ first 747-400ER Freighter. The second Freighter was recieved in May 2007.

• When was the initial IPO?

  On Monday 29 June 1998, the former TNT N.V. separated from its former parent company KPN. Since that date, the company stock is listed independently on the stock exchanges of Amsterdam, New York, London and Frankfurt.

• What was the offering price at the initial public offering (IPO)?

  The offering price was NLG 49.50 per share (€ 22.46)

• Where and in what year and was the company incorporated?

  The company was incorporated in the Netherlands on 29 December 1997.

Investor Relations

• Where are TNT’s shares traded? 

  TNT's shares are listed and traded on the Amsterdam stock exchange.

• How do I get a copy of the most current annual report?

  Please use our online form
  Or contact TNT Investor Relations at:
  TNT Investor Relations
  P.O. Box 13000
  1100 KG Amsterdam

  Telephone: +31 20 - 500 6455
  Fax: +31 20 - 500 7515
  E-mail: Kathryn.Campbell@tnt.com

Liberalisation

• What is TNT’s view on the liberalization of the European postal market?

  TNT reasserts that it is ready for liberalisation in the postal sector by 2009, provided there is a level-playing field. TNT is calling for the adoption of European common rules on the creation of an open, fair postal market. For instance, the final European directive should ensure that Member States cannot impose discretionary universal service obligations upon new postal companies in order to protect national monopolies.
  TNT thinks that a genuine liberalisation of postal markets would encourage innovation, better services, and truer prices in the interest of European customers. It would help the postal industry compete against e-mail and secure long-term employment. TNT also thinks that the essential universal service can be offered more efficiently in a liberalised market, ensuring its long term sustainability.

• What is the status of the parliamentary debate on the Postal Memorandum?

  TNT has taken note of the new Postal Act adopted on June 5, 2007 by the Dutch parliament. This balanced Postal Act, which provides for the final step in the liberalisation of the Dutch postal market, is in line with the originally submitted legislative proposal and will allow the present successful postal policy in the Netherlands to be continued.
  
  The Postal Act will now be sent to the Dutch Senate (Eerste Kamer) which will examine the Act. This is followed by the official signing by Her Majesty the Queen and the Minister of Economic Affairs.
  
  During the coming period, TNT will consult with all relevant parties, such as the Ministry of Economic Affairs, the Independent Post and Telecommunications Authority (OPTA), trade unions, employees and market parties to further discuss practical aspects of implementing the Postal Act.
  
  The Postal Act still provides for an “emergency brake” to be applied to the opening up of the Dutch market should a level playing field not yet exist in Germany and the UK on 1 January 2008.

• What is TNT's general position on the new Postal Act?

  TNT believes that the new Postal Act in general provides for a sound legal framework for postal operators and users in a liberalized postal market.
  
  The Act confirms liberalization per 2008 only when a level playing field with the UK and Germany exists. This is important for TNT, especially now that in Germany the date of full liberalization is uncertain.
  
  The Act also reappoints TNT Post as the provider of the universal service in the Netherlands. The universal service will be evaluated in 4 years after the implementation of the Act.

• What activities does TNT Post UK undertake?

  TNT Post UK is the main challenger to Royal Mail in the UK postal market. TNT Post’s strategy is based on four business areas: downstream access, parcels and packets, End to End and door drop media (unaddressed mail delivery). We handle over 1.2bn million items of addressed mail on an annualized basis.
  TNT Post is winning business because we offer customers what they want; a bespoke, efficient and value for money service. Competition is vital to modernise the UK postal industry. It is important that we have a strong regulator to oversee competition in the UK so that we have a true level playing field.

• What postal activities does TNT undertake in Germany?

  TNT post in active in a number of areas in Germany:

  • National: the coverage is 90% and reaches 35 million households.
  • Regional: own networks of 18 sites, partner for national coverage as well. It is our ambition to be in all high density areas and main cities. We offer both addressed as unaddressed services.
  • International: Spring
  • Mail Consolidation through PostCon, almost 2 million items of addressed mail each day pre-sorted, through 13 sorting centers. 

State

• What does TNT's ownership structure look like?

  As of 21 November 2006 the Dutch state is no longer a shareholder in TNT.
  
  On 16 November 2006 the Dutch State transferred its special share to TNT for free. At the next annual general meeting of shareholders TNT propose to cancel the special share and have the articles of association changed accordingly.  Until such date TNT shall neither exercise the rights attached to the Special Share nor sell the Special Share.
  
  Subsequently on 21 November 2006 the state of the Netherlands announced the sale of 46 million shares which represented the Dutch state’s total shareholding in TNT. Of these shares, 18.2 million were sold to TNT.  The repurchased shares are part of the share buy back programme of up to €1 billion worth of shares announced by TNT on 6 November 2006.
  
  On 24 November 2006, 423,337,897 ordinary shares and one special share were outstanding. 3,532,250 of the outstanding ordinary shares were held by us to cover share plans, and 22,870,136 of the outstanding ordinary shares were held by us for cancellation.

TNT Express

• What is TNT Express’ core business?

  TNT’s express division is one of the world’s leading business to business express delivery services providers. It delivers 4.4 million parcels, documents and pieces of freight a week to over 200 countries using its network of over 2,331 depots, hubs and sorting centers. The division operates over 26,760 road vehicles and 47 aircraft and has the biggest door-to-door air and road express delivery infrastructure in Europe.

  TNT’s express division employs over 75,000 staff worldwide. It is the first organisation to have achieved global recognition as an Investor in People. The division reported revenue of €6.5 billion in 2007. The operating income was €599 million, up 7% compared to 2006.

  TNT’s express division has set itself four goals:

  • Be number one in Europe in national and intra-European express flows
  • Build volumes from China to fuel its European network and establish an intra-China network
  • Be number one in selected emerging markets like India, Brazil and China
  • Be number one in special services, a range of flexible and personalized solutions that compliment standardized network services. They range from time critical deliveries and freight transportation to special handling and distribution services. 

  TNT’s strategy for its express division contrasts with that of its competitors, whether it comes to geographic focus, product portfolio, infrastructure, or social responsibility.

• How many airports are served by TNT's European air network?

  The number of airports served by TNT's European Air Network is 62. TNT Express plans to increase this number to 67 in the coming years.

• How do you ensure that TNT Airways meets high levels of noise control?

  TNT Express uses one of the quietest aircraft fleets in the industry. All of the company's aircraft meet the current Chapter III noise regulations of the International Civil Aviation Organisation (the Chapter III Noise Regulations) by a good margin.

TNT Post

• What does Royal TNT Post do?

  Royal TNT Post's primary task is to collect, sort and distribute mail in the Netherlands. However, it also offers a wide range of other products and services. See Royal TNT Post's web site for more details: www.tntpost.com.

• How many employees does TNT have?

  The group employs over 161,500 people in 60 countries around the world. Around half of these work for Royal TNT Post and half for TNT.