* Including group head office.

We have omitted the 2004 figures as 2004 data is not comparable to the 2005 and 2006 data. This is due to the fact that in 2004 almost 60% of the data was estimated.

The following conclusions can be drawn:

• Total CO₂ emissions increased by about 15% as compared to 2005.
• The growth of CO₂ emissions is strongest within Express with 18%. Increases in CO₂ emissions occurred in all sectors (electricity, heating, aviation and automotive), with the largest increase in aviation.
• Within the Mail division, the increase in CO₂ emissions is about 3%. This increase is caused mainly by the increase in the CO₂ emissions for automotive and electric.
• The accuracy of the CO₂ footprint improved. The estimated part of the total CO₂ emissions decreased from 12.4% in 2005 to 9.7% in 2006.
• The CO₂ / revenue index increased, meaning that more tonnes of CO₂ were produced per million euro revenues. This is caused mainly by the Express division, where the increase due to aviation activities continues. In 2006, the largest revenue growth in Express came from our Economy Express product, mainly in Europe. As this product travels via our road network, it has less impact on our CO₂ emissions than our Next Day product, which uses the air network. As we broaden our air network, increasing the number of aircraft with larger capacity, our emission levels will continue to increase.
• The differences between the 2005 figures in the social responsibility 2005 report and the currently reported data are due to the exclusion of freight management, Document Management and Cendris Deutschland, and the restatement of the Express aviation figures for 2005 due to the use of an incorrect conversion factor for aviation gas leading to an 88 kilotonnes overstatement in 2005.

Fuel efficiency

In order to monitor and improve our energy performance, we calculate our energy usage averages for our buildings and our fleet.

We do not have reliable data for 2004. The differences in electricity use between the divisions are explained by the fact that Mail Netherlands runs large sorting plants with significant electricity consumption. The European operations in Mail are in line with Express.

Within Express, the business units have reviewed the processes involved in collecting their fuel and kilometre data. This has resulted in more accurate consumption figures than in 2005. Consumption levels increased when comparing the 2005 data with the more accurate 2006 data.

As of 2006, we have split our aviation fuel into jet fuel and aviation gas, while in 2005 jet fuel included both categories. In 2006, the Express Air Network expanded its fleet by five new aircraft. These aircraft tended to be larger (Boeing 737s) than those replaced. While this increases significantly our capacity, fuel consumption per kilometre on these aircraft is not as efficient as on the smaller aircraft. At the same time, these airplanes carry more weight and volume per flight, which has a positive effect on CO₂ emission per kilo transported when the cargo capacity of these planes is fully utilised.

Sustainable sources

Mail Netherlands has contracted a provider for several years. The contract includes a stipulation that the percentage of electricity from sustainable sources increases by 2.5% each year. In 2007, the total percentage of electricity used by the Mail division from sustainable sources will grow to 7.5% and to 10% in 2008.

This year, Express Italy switched to using sustainable electricity, which increased Express’ percentage of green electricity up to 15% of all measured energy.

Types of vehicle

Most of our natural gas-powered vehicles are operated in India, Argentina and Egypt. In France and Belgium, Express is using six vehicles on hybrid engines. Within Mail, four company cars use these engines. Most of our electrically-powered vehicles are located in Express Belgium (Liège). Vehicles using biofuel are mainly running in Express UK. Within TNT, we have 176 large Euro 5 trucks. TNT Post Production operates 136 small trucks with soot filters.

Waste

Within Mail the amount of paper and cardboard separated for recycling has increased significantly due to the contribution by European Mail Networks Belgium. They reported for the first time in 2006. This is a result of their core business of large-scale distribution of advertising brochures.

Within Express, the total waste per FTE exceeds the sum of the other categories as a result of different business units reporting on these categories.

Now that all Express sites are reporting, it shows a more accurate figure of 137.4 kilograms of paper and cardboard separated for recycling per FTE. The majority of units are now separating paper and cardboard and have installed a recognised process for measuring the amount recycled.

More units are reporting on recycling in Express. However, the number of units that separate other materials for recycling is low, so that the average figure per FTE has decreased. This will be an important area for improvement within Express for 2007.

As noted in the 2005 SR report, several large depots were replaced in 2005, which led to an increase in hazardous waste, notably in Stockholm and Vienna. In 2006, there were no such closures so that hazardous waste figures stabilised at a more consistent figure.

Noise complaints

The two incidents in Mail were complaints about car radios making too much noise.

Within Express, the Innight depots in the Netherlands are located in dense urban areas, which gives rise to complaints about the noise of their operations and deliveries in the early hours of the morning - main operating times are between 5 a.m. and 8 a.m. Finding a solution to reduce the noise factor is difficult. We are evaluating this problem and hope to implement a solution in 2007. The major increase in complaints is due to the fact that Innight was not included in last year’s figures as it was not ISO 14001-certified.

Environmental incidents

In Mail there were three on-site environmental incidents in 2006: a soil contamination following an oil leakage from an external transporter’s car on our site, an air contamination by a lorry producing smoke, and a violation of the Environmental Decree for Storage and Transport Companies, whereby cars were washed incorrectly. Off-site, a postal van caused an oil leakage on a client’s site.

Within Express Hungary, a customer dispatched Cyclohexanone in improper packaging via TNT, disregarding the dangerous goods policy. The Civil Safety Authority confirmed that the spillage kit equipment was used properly. A concrete floor coating was damaged but no civil injury occurred. The incident was rated as high risk so that preventative actions have been implemented.

Prosecutions and fines related to environmental performance

Within Express, the prosecutions relate to noise complaints at Liège and are still being disputed.