Annex 2:
Dow Jones Sustainability Assessment
For the second consecutive year TNT has been designated leader in its industry in the Dow Jones Sustainability Index.
TNT scored 84 points out of a possible 100, up nine points from last year’s score. In six out of 18 criteria, we achieved the highest score in our sector, Industrial Transportation.
The Dow Jones Sustainability Indexes cover the top 10 percent of the largest 2,500 companies in the Dow Jones World Index in terms of economic, environmental and social criteria. For each of the 60 industry groups, only the top companies qualify. The industrial transportation index in which we are classified lists nine qualified companies. The assessment is based on 116 questions in various areas of social responsibility. For the complete questionnaire and answers please go to http://group.tnt.com/socialreponsibility/standards/dowjonessustainabilityindexes/index.asp.
TNT achieved industry-leading scores in 6 of the 18 criteria:
- Risk & Crisis Management
- Customer Relationship Management
- Environmental Reporting
- Fuel Efficiency
- Talent Attraction and Retention
- Stakeholder Engagement
These areas are coloured orange in the tables below.
Our scores in some other areas indicate room for improvement. By ‘room for improvement’ we mean every TNT score that deviates more than 10% from the industry leader in a specific area. These areas are shown in grey in the tables overleaf.
TNT publishes its DJSI assessment on its corporate website at the address mentioned above.
Overall score
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| TNT score 2006 (%) | TNT score 2005 (%) | Average score (%) | Best score (%) | |
| Total score | 84 | 75 | 52 | 84 |
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| Dimensions | TNT score 2006 (%) | TNT score 2005 (%) | Average score (%) | Best score (%) |
| Economic Dimension | 90 | 90 | 54 | 90 |
| Environmental Dimension | 91 | 73 | 54 | 91 |
| Social Dimension | 77 | 66 | 51 | 79 |
Economic dimension
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| TNT score 2006 (%) | TNT score 2005 (%) | Average score (%) | Best score (%) | |
| Corporate Governance | 83 | 79 | 69 | 93 |
| Risk & Crisis Management | 100 | 100 | 47 | 100 |
| Codes of Conduct / Compliance / Corruption & Bribery | 85 | 83 | 61 | 94 |
| Customer Relationship Management | 90 | 93 | 25 | 90 |
Environmental dimension
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| TNT score 2006 (%) | TNT score 2005 (%) | Average score (%) | Best score (%) | |
| Environmental Performance (eco-efficiency) | 87 | 40 | 40 | 96 |
| Environmental Reporting | 100 | 75 | 71 | 100 |
| Environmental Policy/Management System | 88 | 76 | 62 | 98 |
| Climate Strategy | 85 | 83 | 35 | 91 |
| Fuel efficiency | 100 | – | 55 | 100 |
| Biodiversity | 85 | 76 | 51 | 98 |
Social dimension
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| TNT score 2006 (%) | TNT score 2005 (%) | Average score (%) | Best score (%) | |
| Labour Practice Indicators | 86 | 86 | 65 | 91 |
| Human Capital Development | 56 | 41 | 33 | 85 |
| Talent Attraction & Retention | 82 | 68 | 42 | 82 |
| Corporate Citizenship/Philanthropy | 85 | 87 | 26 | 96 |
| Social Reporting | 66 | 45 | 51 | 96 |
| Occupational Health & Safety | 65 | 52 | 49 | 100 |
| Stakeholder Engagement | 100 | 100 | 62 | 100 |
| Social Impacts on Communities | 86 | 53 | 48 | 100 |