Social Responsibility Report 2006

Annex 2:

Dow Jones Sustainability Assessment

For the second consecutive year TNT has been designated leader in its industry in the Dow Jones Sustainability Index.

TNT scored 84 points out of a possible 100, up nine points from last year’s score. In six out of 18 criteria, we achieved the highest score in our sector, Industrial Transportation.

The Dow Jones Sustainability Indexes cover the top 10 percent of the largest 2,500 companies in the Dow Jones World Index in terms of economic, environmental and social criteria. For each of the 60 industry groups, only the top companies qualify. The industrial transportation index in which we are classified lists nine qualified companies. The assessment is based on 116 questions in various areas of social responsibility. For the complete questionnaire and answers please go to http://group.tnt.com/socialreponsibility/standards/dowjonessustainabilityindexes/index.asp.

TNT achieved industry-leading scores in 6 of the 18 criteria:

These areas are coloured orange in the tables below.

Our scores in some other areas indicate room for improvement. By ‘room for improvement’ we mean every TNT score that deviates more than 10% from the industry leader in a specific area. These areas are shown in grey in the tables overleaf.

TNT publishes its DJSI assessment on its corporate website at the address mentioned above.

Overall score

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TNT score 2006 (%) TNT score 2005 (%) Average score (%) Best score (%)
Total score 84 75 52 84
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Dimensions TNT score 2006 (%) TNT score 2005 (%) Average score (%) Best score (%)
Economic Dimension 90 90 54 90
Environmental Dimension 91 73 54 91
Social Dimension 77 66 51 79

Economic dimension

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TNT score 2006 (%) TNT score 2005 (%) Average score (%) Best score (%)
Corporate Governance 83 79 69 93
Risk & Crisis Management 100 100 47 100
Codes of Conduct / Compliance / Corruption & Bribery 85 83 61 94
Customer Relationship Management 90 93 25 90

Environmental dimension

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TNT score 2006 (%) TNT score 2005 (%) Average score (%) Best score (%)
Environmental Performance (eco-efficiency) 87 40 40 96
Environmental Reporting 100 75 71 100
Environmental Policy/Management System 88 76 62 98
Climate Strategy 85 83 35 91
Fuel efficiency 100 55 100
Biodiversity 85 76 51 98

Social dimension

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TNT score 2006 (%) TNT score 2005 (%) Average score (%) Best score (%)
Labour Practice Indicators 86 86 65 91
Human Capital Development 56 41 33 85
Talent Attraction & Retention 82 68 42 82
Corporate Citizenship/Philanthropy 85 87 26 96
Social Reporting 66 45 51 96
Occupational Health & Safety 65 52 49 100
Stakeholder Engagement 100 100 62 100
Social Impacts on Communities 86 53 48 100