These tables clarify the coverage per KPI as presented in the report. For each indicator, the coverage of the KPI is expressed as the number of FTEs that report on the KPI divided by the number of FTEs that ideally should report. In the table, ‘certification’ refers to the number of certified FTEs.

Within Express the FTE coverage in 2007 decreased significantly compared to last year as we included the major acquisitions in the reported data.

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FTEs reporting on: Mail Express TNT
Workforce 2006 2007 2006 2007
excluding major acquisitions		 2007
including major acquisitions		 2006 2007
Headcount 84,380 84,904 51,864 54,472 75,761 138,031 162,252
Full time equivalents 41,607 42,753 47,796 50,608 70,949 90,969 115,085

Certification
OHSAS 18001 in FTEs 77% 76% 89% 96% 69% 82% 86%
Investors in People in headcount 68% 77% 100% 94% 69% 79% 82%
SA 8000 in non-OECD countries in FTEs NA1 NA1 48% 95% 35% 48% 95%
ISO 9001 in FTEs 80% 80% 80% 99% 71% 80% 90%
ISO 14001 in FTEs 77% 76% 57% 98% 70% 65% 86%
  • 1 – Not applicable.

FTEs reporting on:

 Mail Express TNT
2006 2007 2006 2007
excluding major acquisitions		 2007
including major acquisitions		 2006 2007

Our people
Turnover and promotion
Voluntary turnover 77% 81% 99% 93% 68 % 87% 73%
Promotion from within 78% 95% 78% 97% 71% 77% 80%
Training hours
Average transport safety training hours - 83% - 85% 62% - 70%
Fatalities
Workplace fatalities 100% 100% 100% 100% 82% 100% 89%
Blameworthy road traffic accident fatalities (with a TNT employee involved) 100% 100% 100% 100% 100% 100% 100%
Non-blameworthy road traffic accident fatalities (with a TNT employee involved) 100% 100% 100% 100% 82% 100% 100%
Subcontractors road traffic accident fatalities 78% 79% 100% 100% 82% 90% 81%
Blameworthy road traffic accidents
Blameworthy road traffic accidents rate based on kilometres 82% 76% 89% 68% 50% 84% 60%
Blameworthy road traffic accidents rate based on average number of vehicles 83% 79% 91% 87% 64% 86% 69%
Lost time accidents
Lost time accident frequency rate 87% 94% 99% 99% 73% 93% 81%
Absenteeism
Absenteeism - 95% - 96% 70% - 80%
Diversity
Gender profile 87% 98% 99% 99% 73% 93% 82%
Management positions by gender 86% 98% 99% 90% 66% 93% 78%
Employees with a disability 83% 94% 65% 94% 69% 74% 79%

Our world
Transportation
Number of small trucks and vans (< 7.5 tonnes) powered by:
Diesel - 99% - 100% 73% - 83%
Gasoline - 99% - 100% 73% - 83%
LPG - 99% - 100% 73% - 83%
CNG - 99% - 100% 73% - 83%
Biofuel - 99% - 100% 73% - 83%
Electricity - 99% - 100% 73% - 83%
Number of large trucks (> 7.5 tonnes) powered by:
Diesel - 100% - 99% 72% - 83%
Biofuel - 100% - 100% 73% - 83%
Electricity - 100% - 100% 73% - 83%

FTEs reporting on:

 Mail Express TNT
2006 2007 2006 2007
including major acquisitions		 2007
including major acquisitions		 2006 2007
Number of company cars powered by:
Diesel - 100% - 100% 73% - 83%
Gasoline - 100% - 100% 73% - 83%
LPG - 100% - 100% 73% - 83%
CNG - 100% - 100% 73% - 83%
Biofuel - 100% - 100% 73% - 83%
Electricity - 100% - 100% 73% - 83%
Hybrid engine - 100% - 100% 73% - 83%
EU standards for trucks (only EU countries):
Small trucks - 85% - 99% 99% - 91%
Large trucks - 100% - 98% 98% - 99%
Energy efficiency of transport
Small trucks and vans (< 7.5 tonnes) in litres per 100 km powered by:
Diesel 78% 83% 88% 79% 58% 82% 68%
Gasoline - 84% - 90% 66% - 73%
Large trucks (>7.5 tonnes) in litres per 100 km powered by:
Diesel 87% 87% 80% 81% 60% 83% 70%
Biofuel - 100% - 91% 66% - 79%
Company cars in litres per 100 km powered by:
Diesel 80% 10% 74% 87% 64% 76% 44%
Gasoline 10% 78% 58% 40%
Airplanes

 

 

 

 

 

 

Fuel efficiency per 100 km

100%

100%

100%

100%

73%

100%

83%
Buildings
Electricity usage for buildings 80% 84% 85% 95% 70% 82% 75%
Gas usage for buildings 78% 80% 63% 98% 70% 69% 74%
Sustainable electricity 80% 89% 98% 98% 72% 90% 78%
Percentage of sustainable electricity of total electricity 100% 100% 100% 100% 73% 100% 83%

Waste
Total waste 78% 73% 56% 55% 41% 65% 52%
Waste separated for recycling 78% 73% 56% 55% 41% 65% 52%
Percentage of recycled waste of total waste 78% 73% 56% 55% 41% 65% 52%
Noise complaints
Noise complaints 94% 95% 96% 99% 72% 94% 81%
Environmental incidents
On-site environmental incidents 97% 82% 96% 98% 72% 96% 76%
Off-site environmental incidents 94% 82% 96% 98% 72% 95% 76%