|
Certificates (based on FTEs)
|
2005 |
2006 |
2007 |
| OHSAS 18001 |
23% |
82% |
86%1 |
| Investors in People (based on headcount) |
82% |
79% |
82%1 |
| SA 8000 |
5% |
48% |
95%1 |
| ISO 9001 |
77% |
80% |
90%1 |
| ISO 14001 |
52% |
65% |
86%1 |
|
|
|
|
|
|
Health and safety
|
|
|
|
| Workplace fatalities |
1 |
1 |
1 |
| Blameworthy road traffic accident fatalities involving a TNT employee |
5 |
1 |
5 |
| Non-blameworthy road traffic accident fatalities involving a TNT employee |
2 |
2 |
2 |
| Road traffic fatalities involving a subcontractor |
14 |
11 |
34 |
| Blameworthy road traffic accidents/100,000 km |
2.06 |
1.98 |
1.802 |
| Lost time accidents/100 FTE |
no data |
3.05 |
3.212 |
|
|
|
|
|
|
Employees and customers
|
|
|
|
| Employee engagement (engaged or more than engaged) |
no data |
69% |
76%2,3 |
| Customer satisfaction (satisfied or more than satisfied) |
89% |
89% |
90%2 |
|
|
|
|
|
|
Environment
|
|
|
|
| CO2 emissions absolute (ktonnes) |
715.2 |
825.6 |
1,019.21 |
| CO2 emissions/revenue (tonnes CO2/€1,000) |
0.12 |
0.14 |
0.191 |
| Fuel efficiency small trucks (litres diesel/100 km) |
10.34 |
11.04 |
10.22 |
| Fuel efficiency large trucks (litres diesel/100 km) |
20.94 |
22.54 |
24.62 |
| Electricity (kWh/m2) |
93 |
84 |
942 |
| Sustainable electricity (% of total electricity) |
3.5% |
9.8% |
11.0%2 |
- 1 – Excluding Hoau (China), Speedage (India) and Mercúrio (Brazil).
- 2 – Hoau (China), Speedage (India) and Mercúrio (Brazil) reported no data.
- 3 – Excluding Mail Netherlands.
- 4 – All fuel was reported as diesel.
|
|
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