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Download the full report |
1.77Mb |
| FROM THE CEO |
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New directions |
90Kb |
| SECTION A: REPORT OF THE BOARD OF MANAGEMENT |
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Strategic direction |
160Kb |
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Business profile and organisation |
69Kb |
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Market overview, trends, strategy and outlook |
167Kb |
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Change in format, presentation and scope of results |
68Kb |
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Operating and financial review |
156Kb |
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Discontinued operations (Express) |
114Kb |
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Corporate responsibility, strategy and performance summary |
92Kb |
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Financial statements |
509Kb |
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Board of Management compliance statement |
137Kb |
| SECTION B: REMUNERATION |
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Remuneration |
91Kb |
| SECTION C: REPORT OF THE SUPERVISORY BOARD |
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Report of the Supervisory Board |
147Kb |
| SECTION D: GOVERNANCE, REGULATION AND INVESTOR RELATIONS |
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Corporate governance |
126Kb |
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Regulatory environment |
87Kb |
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Financial policy, investor relations and share performance |
143Kb |
| SECTION E: CORPORATE RESPONSIBILITY |
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Corporate responsibility performance 2010 |
96Kb |
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Corporate responsibility, reporting and assurance |
137Kb |
| SECTION F: RISK |
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Risks |
137Kb |
| Annex |
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Annex 1-4 |
289Kb |
