Competency management
Competency management
The TNT’s core competency framework was developed in conjunction with some of the top managers in the company and is based on their own experiences in terms of behaviours and management style.
Core competencies
Manage with the heart
Building commitment
Trusting others to deliver
Taking action, making decisions
Open to possibilities
Transactional competencies
Business and market awareness
Customer drive
Synergistic working
Delivering value
Strategic thinking
Learning
Foundation competencies
Communicating effectively
Planning
Functional knowledge
Publication date: 15 November 2007 CET: 23:15