2009 week 40
TNT in the media - week 40
TNT launches enhanced solutions for service logistics sector in Southeast Asia
29 September 2009
TNT today launched the new Storapart service to focus on the expanding service logistics sector in Southeast Asia.
The dedicated service enables customers to optimise inventory holding and transportation for critical spare parts around the region. The enhanced service is designed to capture more growth in the service logistics market which stands at €2.3 billion in the Asia Pacific market and around €410 million in Southeast Asia alone, TNT said in a statement.
“TNT is well positioned to tap into the growing service logistics market in Southeast Asia especially in the high-end telecommunications, industrial and electronics sector,” said Karel van de Pijpekamp, Director of Sales and Marketing of TNT Asia. “By using TNT, customers can leverage on our extensive, secure networks and seamless distribution infrastructure especially in Europe and Asia just through one point of contact. This means improved service levels, visibility, reliability and faster response times when dealing with such high-value mission-critical spare parts.”
With the introduction of this enhanced service, TNT offers its customers overall visibility and control of its aftermarket activities through a single point of contact. The company can act as the central control point for all service logistics, from managing repair turnaround times at the back-end to handling front-end activities such as return screenings.
Equipments and spare parts are consolidated and strategically positioned in line with the customers' service contracts using a network of regional and national warehouses combined with forward stock locations across Southeast Asia, thereby increasing the efficiency of the distribution network. This network is manned 24 hours a day and seven days a week by a dedicated team of TNT specialists who can respond to customers’ demands at any given time. This enables a spare part or a repaired product to be delivered to its final destination within two to four hours from the time the order is placed.
TNT says that the growth of service logistics comes because customers tend to extend life span of their equipment due to the current financial downturn, hence boosting the demand for after-sales support especially spare parts. Also the company sees a trend towards the outsourcing of the service logistics division of businesses, especially in the telecommunications, electronics and semiconductor industry.
Source: CEP Research, www.cep-research.com