Management systems

We employ all the relevant international management system standards wherever they apply in the organisation. In a company-wide initiative, it is our ambition to certify all fully-owned TNT operations in accordance with the below mentioned standards by 2007, currently representing 62% of all operations. 

Investors in People  (for personal growth of employees)

Developed in 1990 by a partnership of leading businesses and national organisations, Investors in People (IIP) helps organisations to improve performance and realise objectives through the management and development of their people. More information: www.iipuk.co.uk

ISO 9001  (for operational excellence)

The International Organization for Standardization (ISO) is a network of national standards institutes from 146 countries working in partnership with international organisations, governments, industry, business and consumer representatives. The ISO is the source of ISO 9000 standards for quality management, ISO 14000 standards for environmental management, and other international standards for business, government and society. The ISO 9000 standards cover an organisation’s practices in fulfilling the customer’s quality requirements and applicable regulatory requirements while aiming to enhance customer satisfaction and achieve continual improvement of its performance in pursuit of these objectives. More information: www.iso.org.

ISO 14001  (for environmental management)

The International Organization for Standardization (ISO) is a network of national standards institutes from 146 countries working in partnership with international organisations, governments, industry, business and consumer representatives. The ISO is the source of ISO 9000 standards for quality management, ISO 14000 standards for environmental management, and other international standards for business, government and society. The ISO 14001 standard is an international standard for the control of environmental aspects and the improvement of environmental performance. Minimising harmful effects on the environment and achieving continual improvements in environmental performance. More information: www.iso.org.

OHSAS 18001  (for work place safety)

OHSAS 18001 is a standard for occupational health and safety management systems. It is intended to help organizations control occupational health and safety risks, and was developed in response to widespread demand for a recognised standard for certification and assessment. OHSAS 18001 was created through collaboration of several of the world’s leading national standards bodies, certification organisations and consultancies. More information: www.ohsas-18001-occupational-health-and-safety.com.

SA 8000  (for social responsibility)

SA8000 is a standard issued by human rights organisation Social Accountability International (SAI). The standard is designed to maintain just and decent working conditions throughout a supply chain. It is based on international workplace norms in the International Labour Organization conventions and the UN’s Universal Declaration of Human Rights and the Convention on Rights of the Child. It covers child labour, forced labour, health and safety, freedom of association and right to collective bargaining, discrimination, discipline, working hours, compensation and management systems. More information: www.sa-intl.org. 

To ensure compliance with UN declarations on human rights and the ILO labour and decent work conventions, TNT is working on SA 8000 certification of all sites outside the OECD countries by end 2007. Several sites in the OECD, namely Express sites in Italy and Portugal have already achieved certification, but the focus will remain on non-OECD countries until the end of 2007. 

From July 2005 onwards, SA 8000 certification will be reported by entities in the non-OECD countries.